Frequently asked questions

Clear answers about MediAlerta, clinic operations, and AI-assisted preventive care.

  • What is MediAlerta?

    MediAlerta is a clinical platform for practices and clinics. It brings the patient record, visits, notes, appointments, and follow-up together so daily operations and prevention run from one place.

  • How does preventive AI work?

    Using the information documented in the clinical record, MediAlerta helps prioritize risk and can propose up to three diagnoses for a physician to review. Suggestions never replace clinical judgment: the professional validates any decision before it is saved.

  • How can we reach patients?

    Alerts and campaigns can be organized through WhatsApp, SMS, and email. Teams can follow up on checkups, returning patients, and preventive campaigns with clinical context.

  • How does MediAlerta help clinic operations?

    The clinical record, schedule, follow-up, and campaigns stay connected. This reduces manual work, helps identify timely care opportunities, and gives the team better visibility into clinic operations.

  • How do I choose a plan?

    You can start with free clinic management and review Professional and Advanced when you need unlimited patients, alerts, campaigns, or AI. See the current plan details and prices on the pricing page.

  • Where can I find privacy and support information?

    Read the Privacy Policy for information about site data handling. For product help, contact the team or visit the Help Center.

Need help with your situation? Contact our team. Get in touch